Your turn, in your hands.
Stand in the queue from wherever you are
Q-Mitra books your place at a public service counter from your phone, tells you when to set out, and keeps you posted until the work is finished.
Find the nearest centre
Ordered by the whole journey - the drive plus the queue you would join - and not by distance. A centre eight kilometres out with nobody in it beats one down the road with forty people.
How it works
- 1
Book from any phone - or give a missed call, and we send the slot by SMS.
- 2
We estimate your wait from how that counter is actually moving today.
- 3
We tell you when to set out, so you wait at home and not in the line.
- 4
You follow every stage on your phone until the work is complete.
What do you need?
Loading services…
Live board
No counters reporting yet.
What else it does
The rest of what Q-Mitra does, in plain terms.
Book by missed call
No smartphone and no internet needed. Give a missed call and the slot comes back to you by SMS.
Updates by SMS
Booked, called or finished, every change reaches you as a text message, so you need not keep checking.
Live wait estimates
The wait is worked out from how that counter is moving today, not from a printed average.
Hindi and English
Every screen reads in either language, and the choice is one tap away at any time.
Works on any phone
A small, plain page that opens on an old handset and on a slow connection.
No account needed
A phone number is enough. Nothing to sign up for, no password to remember, no app to install.